Terms of Service

Updated 7 October 2026. These terms govern your use of the Ginnie software platform, mobile application, Ginnie PC on-site computer systems, and ongoing Ginnie+ cloud management services provided by Ginnie Smart Ltd.

Every newly registered home receives a 7-day free period with full access, requiring no payment method and with nothing to cancel. Subscriptions may be purchased directly through the App Store as auto-renewing subscriptions managed in your Apple account settings, or arranged through the Ginnie web portal, an authorized installer, or Ginnie+. The mobile app never steers users to external purchase options. The Ginnie mobile application and cloud management tiers remain in active development, with features and capabilities continuously updated.

Ginnie AI includes a monthly allowance of messages and live-conversation minutes. Allowances may be adjusted to keep the service sustainable, and the current allowances are always shown clearly in the app. An allowance adjustment never removes paid time without refunding the unused portion. A daily cost stop operates as our fair-use line to protect your household from unintended runaway usage. Physical hardware shipments, partner rebranding, and enterprise commitments are governed by individual commercial agreements.